Program Policies

Policies Concerning Cancellation, Rescheduling and No-Shows

 Contact us at 1-888-387-5008

Cancellation Fees

If anything has changed from your original booking, you must report a final count of your students, chaperones and teachers to the Scheduling Office. If fewer guests attend than are scheduled, the group will be subject to a Cancellation Fee to cover costs of scheduled staff.

  • Less than 2 weeks: $60.00 fee per scheduled lesson or tour
  • Less than 2 workdays or no show: full payment

Rescheduling Fees

Rescheduling within two weeks will result in a $25.00 fee on the invoice.

Weather Cancellations

If severe weather interferes with scheduled programs, the Minnesota Historical Society will contact scheduled participants to notify of program cancellation. If you are not contacted, please assume that program will take place as scheduled. If you are unable to participate due to weather conditions, please contact 1-888-387-5008 to reschedule. Failure to contact scheduling office will result in a no show fee.

Final Payment

All reservations will be invoiced, to original booking teacher via email unless otherwise specified, after your program for final numbers in attendance. Final payment is due in the form of a single check or credit card within 30 days after your scheduled experience. No refunds will be issued after payment has been received. Minnesota Historical Society Membership and 6th Grade Minnesota History Passes are not valid for field trips, paid program, or specially priced exhibits.